Live from Tallinn: Does QA lead to enhancement?

Awaiting Jethro Newton's keynote
Awaiting Jethro Newton's keynote

I promised that I would blog and tweet from the European Quality Assurance Forum.

This evening we were treated to a keynote address from Jethro Newton (University of Chester) on the question, 'Does quality assurance lead to enhancement?' One of his central points is there has been very little actual research into this question.

Professor Newton also used the term 'Quality Revolution' to describe the changes in QA since the early 1990s. A member of the audience challenged him on this- it does seem to suggest something more radical than actually happened.

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